Non-urgent advice: Extended Access & Out of Hours
Outside normal surgery hours (evenings, weekends and bank holidays) emergency cover for the practice is provided by Primary Care (PC24) Out of Hours service. PC24 is an urgent care centre based next to the Kings Mill Hospital Emergency Department (ED) that provides medical care for patients that do not need Emergency Department Care. It is a nurse led service (Monday – Friday) and is supported by General Practitioners (GP’s) in the out of hours period (i.e. anytime that your normal GP practice is closed).
This service is for problems which cannot wait until the next available surgery. You will be required to provide full information about your problem and will be expected if required to attend PC24 if necessary. Advice may also be given if attending for a face to face appointment is not deemed to be required.
During out of hours you should contact the NHS 111 service if you urgently need medical help or advice but it is not a life threatening situation.
If you require medical advice or attention out of hours and cannot wait until we re-open please call 111. Calls to the NHS 111 service are free from both landlines and mobiles. They can give you advice, direct you to the most appropriate service and arrange for you to be seen out of hours. If you have a life threatening medical emergency please dial 999.
Call 999 in emergency circumstances. Please note chest pains, breathing problems and stroke symptoms ARE emergencies!